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shipping policy
All
of the pieces at iram-inal
designs are handmade, and
due to the type and style of
semiprecious stones used in
our jewelry, there is often
a limited supply of some of
our finished products.
Due to the demand of certain
items, iram-inal may have to
create your design upon
order. Orders
that must be handmade will
be ready for delivery within
5 business days of the
order. You will be notified
immediately via email if we
must hand-make your product
. After the
order is complete, your
order will be shipped by the
next business day. We will
notify you once your item is
shipped via United States
Postal Service Priority
Mail.
If the pieces you order are
available in our studio,
they will be processed and
ready for mailing within 24
hours after being
electronically received
through our payment merchant
system. Most orders will be
shipped within 48 hours of
purchase. If there is a
backorder, or particular
issue with the status of the
payment, and we are unable
to ship your package within
5 days of receiving payment,
we will contact you via
email to provide you with
the estimated shipping date.
Through our online merchant
system,
orders are processed the
next Business Day (Monday -
Friday, excluding holidays).
If you are not paying via
Paypal, all credit card
authorizations must be given
at least one business day to
be verified and authorized
via the system.
Our
preferred method of shipment
is through the United States
Postal Service, via Priority
Mail. Once shipped, we will
email you the shipment date,
time, and a tracking number
of the shipment. Orders
shipped via Priority Mail
should arrive within 2-4
business days, depending
upon your proximity to St.
Louis, Missouri, or Atlanta,
Georgia. If you
require your shipment to be
processed more expediently,
please email us this request
at
sales@iraminal.com,
and we will do our best to
accommodate you.
At checkout, you will be
notified of the shipping
costs associated with your
purchase. Please note that
we will always combine the
shipping rates for multiple
items ordered within the
same purchase. We will send
you a new invoice, via
email, with the recalculated
shipping costs.
How is my Shipping amount
calculated?
In processing your order, we
will follow the fee scale
listed, below, unless noted
otherwise. Please
remember that you will
received a combined shipping
amount on orders of more
than one item. This
combined shipping total will
be emailed to you after we
process your order and send
you receipt of purchase.
Total Order
Amount:
Shipping Cost:
$0.00 -
$25.00
$3.50
$25.01 - $50.00
$4.50
$50.01 - $100.00
$5.50
$101.00 - $200.00
$6.50
$200.00 and up
$7.75
For insurance, please add
$2.30 if purchase is under
$100.00; $3.30 for any
purchases over $100.00.
If
you’d like to add these
options, please notify us in
the comments section during
your checkout, or email us
at
sales@iraminal.com
Shipping to Canada and
Overseas
We
happily ship to Canada via
USPS or Federal Express.
However, due to the high
susceptibility of the
internet to fraudulent
overseas orders, all orders
for delivery outside North
America must be
pre-approved, and we reserve
the right to refuse any
international order. Please
note that the rates quoted
online are for shipping in
the United States, only.
For any shipments outside
the U.S., we will provide
you with a shipping quote in
the email receipt of your
order. As well, customs and
VAT are the sole
responsibility of the
purchaser. Please send an
email to
sales@iraminal.com,
subject line “International
Delivery,” stating the
following:
-
Item
Name/Number
-
Quantity of
item
-
Country where
item will be delivered (full
address for accurate
shipping quote)
Once that information is
received, we will email you
the estimated total cost of
the order, along with the
expected date of delivery.
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